Frequently Asked Questions
Some common basic questions, hoping to be helpful to you. If there are no questions from you, please contact us by email or other means.
How may days for mass production？
It’s about 10-15 workdays after sample confirm for 2000pcs
How about the delivery time?
Stock models are 3-7 days; Customized style you can communicate with me
What is your terms of delivery?
We accept EXW, FOB, CFR, CIF, DDU, DDP, etc. You can choose the one which is the most convenient or cost effective for you
What is the payment method?
T/T,Paypal , credit card are ok for us.
What's the MOQ for the product?
Yes, the car rooftop tent MOQ is one piece, For other styles, you can contact me to help you determine the time
Are you a direct manufacture or trading company?
We are manufacturers. Our factory is located in Doongguan, Guangdong.
If I don’t know how to send to my house, can you help me to arrange shipping?
Yes, our team is professional on trade more than 10 years, owing rich experience to arrange goods to all customer on reasonable price and best safety way.
What if the products get damaged during the transportation?
After clean and inspect the goods, we will package the goods in double strong cartons .
How can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
We accept The third-Party Company inspection
Do you help to do box design?
We accept custom packing.
Do you have a product catalog?
Yes,you can ask for information and we'll send you a catalogue
Is there a customized service available?
We support customized services.
Can I add my logo ?
Of course, if you have proof of authorization to use the logo
Can I get the sample? How much is the sample cost?
Yes, samples are available. If you want to know more about the style and details of the sample, please contact me
How many days will samples be finished?
It's about 3-5 workdays
